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Frequently Asked Questions
What is the turnaround time for orders?
The turnaround time for orders depends on the specific product and the printing process. Typically, it takes 2-7 business days for our printing partner to fulfill the order, and shipping times can range from 2-5 business days for domestic orders and 5-20 business days for international orders.
What is your return policy?
We accept returns for products that arrived damaged or defective. If you would like to return a product, please contact us within 14 days of receiving your order and we will provide instructions on how to return the item for a refund or exchange.
Can I cancel or change my order after it has been placed?
In most cases, the answer is no, but it depends on the status of your order. If your order has not yet been processed, you may be able to cancel or make changes to your order by contacting us as soon as possible. However, if your order has already been processed or shipped, we will not be able to make changes or cancel your order.
How do I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track your order on the carrier's website. Please note that it may take up to 24-48 hours for the tracking information to update.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. You can also pay with Apple Pay, Google Pay, and Meta Pay.
How do I contact customer support?
You can contact customer support by accessing the "Contact Us" page.